Data & Cookies Policy
Last Updated:
This Data & Cookies Policy explains how FundNext collects, uses, and protects your personal data when you interact with our website and services. By using our platform, you consent to the practices described in this policy.
Jurisdiction Notice: All legal matters concerning data protection and privacy will be governed by the laws of India and subject to the exclusive jurisdiction of courts in New Delhi, India.
1. Data We Collect
1.1 Website Access Data
When you visit our website, we automatically collect:
- Your IP address and approximate location
- Device information (type, operating system, browser)
- Pages visited and time spent on each page
- Referring website (if applicable)
- Network connection data
1.2 Account and Payment Data
When you create an account or make payments, we collect:
- Full name, email address, and contact details
- Payment method information (credit card, bank account, crypto wallet)
- Transaction history and investment records
- KYC/AML verification documents
- Account activity logs
2. Purpose of Data Collection
We use your data for the following purposes:
- To provide and maintain our services
- To authenticate users and secure accounts
- To process transactions and investments
- To comply with legal and regulatory requirements
- To prevent fraud and enhance security
- To improve our website and services
- To communicate with you about your account
3. Cookies and Tracking Technologies
3.1 Essential Cookies
These are necessary for the website to function:
- Session cookies for login authentication
- Security cookies to protect against CSRF attacks
- Load balancing cookies
3.2 Analytics Cookies
These help us understand how users interact with our site:
- Google Analytics for traffic analysis
- Heatmap tools to study user behavior
- Performance monitoring cookies
3.3 Preference Cookies
These remember your settings and preferences:
- Language preferences
- Display settings
- Consent management
3.4 Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.
4. Data Sharing and Disclosure
4.1 General Policy
We do not sell your personal data. We may share it with:
- Payment processors to complete transactions
- KYC verification providers
- Cloud service providers for data storage
- Legal and regulatory authorities when required
4.2 Law Enforcement Requests
We will only disclose your data to law enforcement agencies when:
- We receive a valid court order from a competent court within the territory of India
- The request complies with applicable Indian laws including the Information Technology Act, 2000
- We have verified the legitimacy of the request through our legal team
We will notify you of such disclosure unless prohibited by law or court order.
5. Data Security
We implement robust security measures including:
- End-to-end encryption for sensitive data
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Secure server infrastructure with firewalls
- Employee training on data protection
6. Payment Refund Policy
We offer refunds under the following conditions:
- The payment has not been invested in any plan
- The user provides valid proof of payment
- The refund request is made within 7 days of the original payment
- The request complies with our Terms of Service
Refunds will be processed within 14 business days after approval.
7. Your Data Rights
Under applicable laws, you have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to processing of your data
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact our Data Protection Officer.
8. Data Retention
We retain your data:
- For as long as your account is active
- For 5 years after account closure to comply with financial regulations
- IP logs are retained for 1 year for security purposes
- Transaction records are kept for 7 years as required by tax laws
9. Changes to This Policy
We may update this policy periodically. Significant changes will be notified through email or website announcements.
10. Contact Information
For data protection inquiries or to exercise your rights:
Data Protection Officer
FundNext
Email: dpo@fundnext.in
Address: [Registered Office Address in New Delhi, India]
Phone: +91 XXXXXXXXXX
By using our website and services, you acknowledge that you have read and understood this Data & Cookies Policy.